Update to MDM profile contains different server URL." I'm having the exact same problem. It is getting the same event log errors as above. I would start with ensuring that your MDM server can access all the necessary ports it's looking for. The computers in the domain are all AAD, however, when the GPO that i created to enroll AAD devices into Intune runs, it fails with the multiple errors:Event ID: 71 - MDM Enroll: FailedEvent ID: 76 - Auto MDM Enroll: Device Credentials (0x0) FailedEvent ID: 11 - MDM Enrollment: Failed to receive or parse cert enroll response.Event ID: 52 - MDM Enroll: Server returned Fault/code/subcode/value=(messageformat) fault/reason/text=(device based token is not supported for enrollment type onpremisegrouppolicycomanaged).Event ID: 59 - MDM Enroll: server context. A solution would be nice, but a way to trouble shoot the issue would be satisfactory too. The issue was resolved after recovering and reinstalling macOS. What might be a good thing to add; if you're using Intune, it can take up to 8(!) a month ago Enrolling with management server failed. Is Autoenrollment set up in in Intune? omissions and conduct of any third parties in connection with or related to your use of the site. I would start with ensuring that your MDM server can access all the necessary ports it's looking for. I got the exact same problem yesterday. Event ID: 11 - MDM Enrollment: Failed to receive or parse cert enroll response. as a result The Mac prompts to update management configuration, end user accepts, and Mac thows the error: "Enrolling with management server failed. Use these steps to make sure the user isn't assigned more than the maximum number of devices. Can you post the fix? Note the value in the Device limit column. 04:37 AM. What I dont know if it depends from the time and date, as my time is not correct when trying to continue after the "Remote Management" page. Just confirmed and they all have business premium licenses and the user i am testing with has the Intune license assigned. Did the trick! "There" meaning identifying if that is indeed the Pre-Stage policy that's not allowing the removal of MDM.. To avoid re-image, you could boot into recovery, disable sip, then rebooting and removing the profile via terminal. What's strange is that there are 2 intune options. 07:04 AM. Information and posts may be out of date when you view them. Having this exact same setup and issue. but for some strange reason, it does not like the GPO. This is not possible. antunkarlovac, User profile for user: Posted on When i run a dsregcmd /status - AzureAD joined is YES and so is DomainJoined. This is all above board, and the company knows that I have the laptop. We've since merged with another much larger company, and IT practices are different now. This site contains User Content submitted by Jamf Nation community members. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation. https://www.anoopcnair.com/intune-enrollment-error-unknown-win32-error/ mentioned need to wait a bit. 11:10 AM. But that did not make a difference when i manually resync'd the process. The user we were testing with had MFA enabled, we disabled it and then EVERYTHING started to work. I really wished that Microsoft made a product that did not give out so many issues. Posted on so i am unchecking one and running my tests again. I have the same issue, after enrolling devices with Apple Configurator 2 into ABM and our MDM. (Has a Magsafe 2, and multiple ports.) Is the only solution to wipe the device or have I missed something? . 06-23-2021 The Device Enrollment Program(DEP) allows enterprises to configure their Macs to auto-enroll into a Mobile Device Management(MDM) server of their choice. I need to be able to give her some pointers on what to do, since we may have to hunt around for who has access. Event ID: 59 - MDM Enroll: server context 12-12-2021 (just restarted the MacBook Pro setup did not resolve the issue, had to wipe the Macintosh HD). I finally gave up yesterday. To authorize the remote management of kernel extensions on a device that isn't enrolled via automated device enrollment, you must restart the Mac in recovery mode and downgrade its security settings. Yes, I just received same error. First of all, when you connect your device DON'T RESTART after first enrolling. Hey, did you manage to resolve your issue? I have opened a support case however it looks like its just taking time, so thought maybe I'd ask you guys for some ideas while waiting. In the Microsoft Endpoint Manager admin center, choose Devices > Enrollment restrictions > Device limit restrictions. Resolution This issue is resolved in VMware Workspace ONE UEM 22.04. All content on Jamf Nation is for informational purposes only. https://docs.microsoft.com/en-us/intune/ios-enroll In addition, there are several enrollment methods for iOS devices. Also, what is your AzureADPrt status? Nick, Yes, Auto Enrollment is set to ALL. Is it yes or no? Not sure what that is, so i left it blank. The IT person who was around at the time this laptop was probably set-up is not there, and I don't think this is standard practice. The Server certificate chain for your organisation's MDM server was not properly set up." One potential solution to this is to go to Apple Business Manager or Apple School Manager, unassign the Mac from the MDM, reassign the Mac to the MDM, and then run the sudo profiles renew -type enrollment command again. Click again to start watching. How to troubleshoot your DEP/MDM Enrollments Author: Victor Vrantchan Date: Mon, Nov 6, 2017 Reading Time: 4 minutes. Youve stopped watching this thread and will no longer receive emails when theres activity. This error message appears when enrolling a macOS device in ABM via Apple Configurator. I did a few things to resolve this issue: Posted on KiltedTim, call any proposed solutions on the community forums. bumping this, was there a fix for this issue? Not sure what you mean by setup - all the urls are there. When reinstalling MacOS I run into issues in the Remote Management section during installation. It was my 17th device enrolled since we started setting up JAMF less than a month ago. I then did a new Monterey install on the drive from recovery and after it came back it enrolled like normal. The big ones are 443, 2195, 2197, and 5223. 11:29 PM. Yes it ended up working correctly in Lab. I am trying to workout ADE (First time) but i keep getting an error on my brand new Macbook Air M1 saying "Enrolling with Management Server Failed. This site contains user submitted content, comments and opinions and is for informational purposes only. Also, something i forgot to mention - if i manually add mdm (through WIN10 accounts page) it works. This site contains user submitted content, comments and opinions and is for informational purposes a month ago. Waiting for MDM to see it is not stressed enough really (In my case Addigy). Getting the same sequences now:76711152 59. No wiping PM, no re-installing OD, Just don't ask me how I did it. Any solution to that yet? Event ID: 52 - MDM Enroll: Server returned Fault/code/subcode/value= (messageformat) fault/reason/text= (device based token is not supported for enrollment type onpremisegrouppolicycomanaged). DEP makes it possible to ensure that a new Mac becomes managed during the unboxing process, reducing the need for Netboot . Microsoft intune error when installing on android Samsung s20+, Endpoint Manager / Intune AutoJoin different local domain, Custom enrollment restriction policy not working for iOS user enrollment. Solution: Check and adjust number of devices enrolled and allowed. Then I chose the option to "reinstall MacOS Monterey". Enrolling with management server failed. Apple may provide or recommend responses as a possible solution based on the information You need to use User Credentials. GPO is configured to use "User credentials". Please read the following article for more details. There's no "there" to start - as changing the prestage wouldn't have effect until the problem is solved anyway. Created a new PreStage and made sure there were no Certificate settings with Anchor Certificates, then on the Macbook Pro, I had to go to Disk Utility and erase the drive, and reinstall the macOS, not once but twice. This is a hybrid environment with an AD connect server. Jan 21, 2022 11:16 AM in response to antunkarlovac. After that you need (in my case this is Jamf) bind in PreStage Enrollments, than waiting when device will be Assigned. Im experiencing exactly the same problem and my scenario is identical to yours.Thanks in advance. Back from the brink!! Thanks Edgar for your reply. Toggle Comment visibility. Certutil.exe is a command-line program, installed as part of Certificate Services. I took one of the 13" MBPs. Barney-15E, User profile for user: Trying to update the MDM profile with "sudo profiles renew -type enrollment" but end up with a "different server URL" error. Any of these being inaccessible is usually the cause of your error. A generic error message isn't very useful without details. Based on the log, you've configured the GPO to use device credentials but that's not supported for anything except use by Co-management in ConfigMgr to my knowledge. The device is picked up by ABM, then synced to the MDM without issue, but during activation on the Mac it just says "Unable to connect to the MDM server for your organisation". I get the same error, and if I restart and go back to recovery mode, the apsd.keychain file is back again. I'm having this issue too. Firstly, before enrollment, please make sure that you have set up Intune for iOS enrollment, such as setting MDM Authority, getting Apple MDM push certificate. No, it means the person in the company that was responsible for maintaining the MDM account must log into the MDM system and remove the device. +----------------------------------------------------------------------+| Tenant Details |+----------------------------------------------------------------------+ TenantName : *** Inc TenantId : xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx MdmUrl : MdmTouUrl : MdmComplianceUrl : | SSO State |+----------------------------------------------------------------------+. Click again to stop watching or visit your profile/homepage to manage your watched threads. After the installation finished, it then entered the setup process for Monterey: country selection/wifi/accessibility. No clue what could be the reason, our Network is not the reason, other DEP devices can enroll without issues. Solution: From the Start menu, type Run -> MMC. Jan 21, 2022 11:12 AM in response to KiltedTim. Under the local domain, i made sure that the new UPN for the tenant was there. In the Apple Configurator 2, control-click the DFU icon and choose Advanced > Restart. There was a lot of moving server.app to the trash, re-installing. I can't actually get into the OS because this MDM error is blocking setup. You do not have permission to remove this product association. To start the conversation again, simply Is it on apple.com, or a different provider? Sounds like the device is apart of ABM, and the Pre-Stage enrollment policy is configured to not allow MDM removal. Enrollment with management server failed. If I need to ask someone at work to make a change in the MDM software (if they can even still access it! Learn about Jamf. hours before it registers the device properly. As for the GPO, i have set it from Device to Client to see if it makes a difference - and nothing. Enrolling with Management Server Failed asidhu New Contributor III Options Posted on 06-23-2021 02:17 AM Hi Guys, I am trying to workout ADE (First time) but i keep getting an error on my brand new Macbook Air M1 saying "Enrolling with Management Server Failed. We tried reinstalling macOS but still same issue. ), what exactly do they need to do? 04-22-2022 This is very strange We have OKTA in our environment which provides MFA but I believe I have now set it up now which should not cause any problems. This morning when I checked it again, I noticed those URLs are filled: I checked event log and see it got enrolled after 3~4 hours: I am curious about this also. Is it something like contoso.local\username? Posted on I ran into the same issue. Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total. The issue is device is "unmanaged" and the MDM profile won't resync or update. After running jamf removeframework the "bad" MDM profile persists. A forum where Apple customers help each other with their products. Your company did not properly retire them from their MDM system and prepare them for new users. A system can only be joined to a single domain whether that's an on-prem AD or an AAD domain doesn't matter. I've already mentioned this to the person who gave me the laptop, but she is not an IT person herself, and the IT person that was around when it was set-up is no longer with the company. Cause: This failure may occur for one of these reasons: The computer was previously enrolled The computer has the cloned image of a computer that was already enrolled. Have the same problem) Tried everything, changing network, provider, changing region, language, time, even different devices. What type of Licenses do the users have assigned? when the GPO that i created to enroll AAD devices into Intune runs. Because there is no way how to bypass this step in the setup. Re-enable sip, then re-enroll the device since you removed the framework. Options. 11:26 AM. I'm going to help my client set up future purchases with the apple store business team. When i run a dsregcmd /status - AzureAD joined is YES and so is DomainJoined. 08-18-2022 I also tried deleting /Library/keychains/apsd.keychain (which I found on a forum). All content on Jamf Nation is for informational purposes only. Join the device in ABM, go back to MDM and wait for it to see it, then reboot. I have no explanation yet but am glad this worked even if it wasted a bunch of time. Have you confirmed that the synced users have an Intune license and an Azure AD Premium license? Do i need to assign them manually? I hope/assume that any logins for these systems would have been recorded; I just need to know what to suggest we look for. Current Visibility: Visible to the original poster & Microsoft, Viewable by moderators and the original poster, https://twitter.com/richardhicks/status/1212104113002934272?lang=en, https://www.anoopcnair.com/intune-enrollment-error-unknown-win32-error. It should still work with device credential in the GPO. Learn about Jamf. Jan 21, 2022 5:33 PM in response to antunkarlovac, Unable to install OS because of MDM server for your organization returned an unexpected status (500) error, User profile for user: The enrollment log shows error hr 0x8007064c. I just received same error. Something I noticed different, was that NGCSet under user state is showing as Yes on this system, but the others were showing No. They were basically brand new out of the box. I have not needed to re-set any other devices so I don't know if this is all of our devices or just this one. I tried re-erasing the internal volume, and reinstalling MacOS a second time, but no luck. only. I've reached out to Jamf support and even our account manager and no reply after a week! as a result The Mac prompts to update management configuration, end user accepts, and Mac thows the error: "Enrolling with management server failed. I would also love to see a solution. What would the MDM system be? 09:52 AM. Thank you so much, you saved my bacon! 06-23-2021 The licenses need to be assigned. Running anyjamf commands won't work since you removed the framework. I tried re-erasing the internal volume, and reinstalling MacOS a second time, but no luck. I've found various steps online to try to avoid MDM errors, but they all involve a working OS. Any of these being inaccessible is usually the cause of your error. Solution Follow the steps below to resolve the issue: Revive or restore the Mac by connecting to a secondary Mac with the latest version of Apple Configurator 2 installed. Jamf helps organizations succeed with Apple. Posted on Now that i am applying it to the entire company it's now not working. The account certificate of the previous account is still present on the computer. Jamf helps organizations succeed with Apple. Jamf does not review User Content submitted by members or other third parties before it is posted. The device was registered with Apple's device manager program by the company that purchased it and was being managed using a 3rd party Mobile Device Manager. Posted on You might be able to sell it on ebay for parts. The MDM server for your organization returned an unexpected status (500). I'd even appreciate a "this is a known issue, please refer to XYZ page" or anything at this point! Macs impacted by this issue (with non-removable MDM profiles installed) will need to erase to trigger re-enrollment into Jamf Now to re-establish MDM communication. The only other place I came across this, other than your post, was buried in a Jamf article. Based on dmichels idea I ended up starting the system in recovery and erasing the OS Drive. Apple disclaims any and all liability for the acts, First we erased the internal volume by entering recovery mode. sudo jamf removemdmprofile didn't work - maybe because the machine has Ventura? 12:41 PM. These should be listed in the server documentation. Then I tested on a work laptop that has been used for a year or so. This post can be deleted or ignored. I have pretty much done everything that i can find on this forum and elsewhere but i cannot get the devices to enroll successfully into Intune/Endpoint manager. These are the ports Apple communicates with the MDM server over. Devices will enroll again, Woo!!. Refunds. I've tried opening all ports and it still does not work. 08-04-2022 Ran dsregcmd /statusAll three MDM have their info and it shows domain and azure joined, and AzureADPRT says yes. Posted on Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation. (I guess the prestage changed). If the company no longer has access to that system, the device is effectively a door-stop. Jan 21, 2022 11:19 AM in response to KiltedTim. ask a new question. I found https://twitter.com/richardhicks/status/1212104113002934272?lang=en and it somehow worked for him later. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. I have resolved this problem. Jan 21, 2022 11:08 AM in response to antunkarlovac. After that in ABM you need transfer your device to your MDM server. I am stuck on the Intune enrollment process. - last edited There is the cioncpet of hybrid Azure AD join (HAADJ) which is an on-prem AD join + an AAD registration at a device level. Information and posts may be out of date when you view them. The MDM server for your organization returned an unexpected status (500). I think it may be a 2015 or 2013 model year. Any ideas ? There is no workaround to renew an existing MDM profile other than to send an Unenroll Device command and re-enroll via Terminal. After that, I was suprised to see a a "remote management" screen, that said "COMPANY NAME can automatically configure your computer". If these ports, and others your MDM may use, are functioning properly on your server then you may want to try monitoring the Mac's network activity with a tool such as Wireshark to determine at what point communication is failing on its end. These should be listed in the server documentation. Got word from Jamf it's a product issue. All three MDM urls were empty. Do you get MDM URL when you run dsregcmd /status ? We use Intune / Endpoint. 03-22-2022 but the event always show "Auto MDM Enroll Get AAD Token: Device Credential" . After establishing a network connection, I proceed to the Remote Management section of the installation and the setup is failing with an error "Unable to connect to the MDM server for your organisation.". By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. By the way, this new GPO object has an application id. Posted on Even after restoring the OS, I still get this error. However, I think what could be the problem in our situation is actual user's username How do your users login to their computers? There is nothing she can do. The MDM server for your organization returned an unexpected status (500). Update to MDM profile contains different server URL." There is no workaround to renew an existing MDM profile other than to send an Unenroll Device command and re-enroll via Terminal. 05:34 AM. So I ran into this issue with a new Out of Box Macbook Pro2021 M1. You do not have permission to remove this product association. The big ones are 443, 2195, 2197, and 5223. 08-04-2022 What ended u being the problem was MFA. Then they pop up in ABM right away. Jason, so what is best practice for a hybrid environment? RAWResult: (0x800706D9) Result: (Unknown Win32 Error code: 0x80180023). What is a bit strange, is that under Tenant Details, the mdmurl section is blank. By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. These are the ports Apple communicates with the MDM server over. Not sure what you mean about "there". They're a bit old for us to keep in the rotation. If they were giving them away, at least you're not out anything. Yeah, I've also come to this conclusion. There is no way I can see to get past this screen and get into the OS. There are licenses available for Intune. Well done and thanks again! All postings and use of the content on this site are subject to the, Additional information about Search by keywords or tags, Apple Developer Forums Participation Agreement. I have deleted the old ADE connection in JAMF and ABM, recreated a new one with the public key and token, however its still doing it. Unexpected error (MDMResponseStatus:500) Cause This issue occurs because the Mac Studio devices represent a new Apple Device Model Family, and the normal device model seeding process cannot be used to enable support. It went through Azure AD Connect, has Hello for Business setup on it, and is showing as AAD Hybrid Joined since October. The issue in my case is a bit. You can use certutil.exe to dump and display certification authority (CA) configuration information, configure Certificate Services, backup and restore CA components, and verify certificates, key pairs, and certificate chains. What is the fix? What can I do to get past this? 1-800-MY-APPLE, or, Sales and When I ran jamf policy I got "device signature error". Enrollment failed - "different server url". I did this in recovery mode by going into the terminal. Is there any way how I can resolve this issue manually? 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