Getting an authentication error trying to log into imessage or. Booting took way longer than I ever recall but was immediately able to log into Messages and FaceTime (still in safe mode) and after restarting in normal mode all worked again as well. On the Mac this is a combo of the password for the Apple ID and the Serial Number which in turn places an Auth Token item in the Keychain (Login). FaceTime is only available on Mac models from early 2011 and newer. Release the button, then turn your Mac back on and see if FaceTime is now working. the system works decently well, however, iMessage continues to be a problem and I am unable to log in to iMessage. Select the "Messaging" option and click on the "iMessage" feature to turn it off. Make sure that you are signed in to your Apple ID and that FaceTime is checked. To fix the issue, try the following steps: 1. Next, you will need to reboot the iPhone. If your provider is having issues with their connection, then it is possible that your iMessage will not be working as expected. This issue is usually caused either by incorrect or incomplete settings, or an issue with an Apple server. apple. Try restarting your iPhone and see if that clears up the problem. Here are a few possible explanations: -iMessage may not be set up properly on your Mac. macOS High Sierra (10.13.2), On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. Tap the Send & Receive option. 4. What do I do? It doesn't just load the OS without third party apps and add-ons, it also runs repair routines. A forum where Apple customers help each other with their products. Sign out of iMessage, iCloud and the App Store: Go to the Settings app on your device, then select Messages > Send & Receive. The line appeared again when I tried to login in iMessage, and I got the same error. Step 1: Go to "Settings" In your iPhone. Go to Settings > Messages and try toggling the iMessage switch off and on, ensure that the Send as SMS switch is enabled, and verify that you have entered the correct contact information under Send & Receive. I have this error every time I try to sign in: How can I diagnose this problem? Step 2: Select "messages". This would possibly absorb to 24 hours to prompt iMessage. 5. Apple disclaims any and all liability for the acts, Step 3: As usual, choose Log in from the top bar and all the items from the lower left side-bar. Once youre finished, your phone number will be connected to your Apple ID and available for use with iMessage. Now I can't even sign back into my iMessage. -There may be a problem with your Apple ID. omissions and conduct of any third parties in connection with or related to your use of the site. In any case, the next support tech recognized the problem immediately and removed the block and instantly we were working again. Eric Root, call apple. It is difficult to pinpoint the exact reason why an error occurs during iMessage activation as there a number of possible causes. You can use your phone number with iMessage instead of your email by linking the two together. Why is my Apple ID not working for iMessage? All postings and use of the content on this site are subject to the. If you are still unable to activate FaceTime, consider updating your computers software. DaughterOfTheOneTrueKing, User profile for user: I don't have a firewall. Try quitting and restarting the app. Also try the Safe Mode. Then plug your external drive into your Mac. There can be any number of reasons why your iMessages is not working correctly. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'remodelormove_com-leader-3','ezslot_18',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Finally, if you are still experiencing issues with FaceTime, you may want to contact an Apple support specialist for further assistance. If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. omissions and conduct of any third parties in connection with or related to your use of the site. Shut down your Mac. Step 4: Back to the "Settings". Sign back into your account: Go to the Settings app again, then select Messages > Send & Receive. An iMessage will be sent to your phone number and your iMessage account will be activated. If this is the case, then you may need to deregister your account from iMessage and re-register with your current phone number. Under the You Can Be Reached By iMessage At section, make sure your phone number is checked. But iMessage and FaceTime may also truly now not be paintings on my Mac!And as quickly as I follow the recommendation to strive again, it maintains taking vicinity, and I'm no longer capable of logging into I Message or FaceTime with my Apple id! On the right find the item that reads IDS: (yourName)@gmail.com-Auth Token and delete it. Update to the latest version of iOS: Go to Settings -> General -> Software Update and make sure youre running the latest version of iOS. I also deleted a bunch of expired certificates, without success (obviously). If you try and sign in, it's not going to work and it'll either hang (or will show a error message), preventing you from using the service. https://etrecheck.com, "An Error occured during authentication" iMessage and FaceTime on Macbook Pro, User profile for user: only. To do this, open the Messages app and go to the Preferences menu. After youve deleted the app, reinstall it, sign in with your Apple ID, and turn on iMessage. It also looks like this Apple ID is also your Google ID and that appears to login to the GoogleTalk Jabber server OK from the pic Be polite and be persistent and I would also say ask for it to be done "today". Add a check to your phone number and email address. To start the conversation again, simply You can do this by going to Settings > Messages, toggle on iMessage, and make sure your phone number is checked. To update your Apple ID, youll need to follow these steps: 1. Thank you for your response. If not, you can toggle them on, enter your Apple ID and password, and then restart your device to re-connect. I've used my apple ID and still managed to log into icloud.com and appleid.apple.com. Within System Preferences, there is an Internet & Wireless section. Then go to the Settings app again, then select Sign Out from the iCloud menu and Sign Out from the App Store & iTunes menu. Step 2: Then, go to "Utilities" and click on "Keychain Access". She made me aware that it's definitely got a block on it for some reason, and it's a security issue, so I do have to contact them. Apple disclaims any and all liability for the acts, We can fix it though For example if my serial is 123abc, put it in as serialNumber="123abc" Save the .vmx file and restart your VM. If it is missing go to a Apple Store and have it put back. But don't worry. I have fixed it for a few minutes before so hopefully this will stick. If youre having trouble signing in to your Apple ID, that could be the reason why iMessage isnt working. A forum where Apple customers help each other with their products. Bill Edwards, User profile for user: Also, check to see if you have the correct privileges enabled for FaceTime by going to the Security & Privacy preferences pane and ensuring that the FaceTime app is allowed to access your webcam and microphone. One way is to open the Messages app and go to the Preferences menu. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Create Backup Task: Navigate to Backup Task > + Create New Task, and select VMware ESXi Backup as the Backup Type. Please just fix mine. All postings and use of the content on this site are subject to the. Make sure that the time zone and date settings on your device are up to date. When trying to sign in to my iCloud/apple ID account in order to use iMessage on a MacBook air, a message reading "An error occurred during authentication" appears with no apparent solution. Its possible that your Apple ID is not working for iMessage because it could be out of date. Cheatsheet - shows off all the shortcuts in a particular . This will delete all your stored Wi-Fi passwords and other network-related settings. To verify your phone number for iMessage, you will first need to make sure your carrier supports it. You are likely to have to ask at some point to speak to a Level 2 person. This indeed is the problem! Find Command (), Option, P, and R on your keyboard. perperp, call Step 1: You need to begin by closing iMessage on your Mac and then navigate to "Applications". Make sure that you are logged into the correct account with your correct Apple ID and password, and that two-factor authentication is enabled. If your Apple ID still isnt working, you may want to try resetting it. Many of the possible issues can be resolved by performing basic maintenance tasks such as restarting your device and updating the software to the latest version. If not, the next step is to check your Macs settings. An error occurred during activation Could not sign in, please check your network connection Unable to contact the iMessage server. If it's listed in green, everything should work normally. Top 5 Ways to Fix iMessage Activation Failed Method 1. This site contains user submitted content, comments and opinions and is for informational purposes If youre still having issues, try disconnecting from all Wi-Fi networks since this can fix verification issues. Oct 13, 2015 2:30 PM in response to Ralph-Johns-UK. And then click > Bind Device. An Error Occurred During Authentication: After updating my Mac macOS I've been unable to log into iMessage or FaceTime with my Apple ID. provided; every potential issue may involve several factors not detailed in the conversations -Your Mac may not be connected to the Internet. Jmshiloh, User profile for user: If youre still having trouble verifying your phone number, you may want to contact your carrier directly. com/ and click on the Create Your Apple ID button. If you're using iOS 10.2 or earlier: Go to Settings > iCloud. Under the Start Conversations From section, make sure the number used to register your iMessage account appears. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of So yeah Ralph I suggest you add this to the list of solutions , Oct 13, 2015 1:45 PM in response to astfgl. iMessage and Facetime work fine on my iPhone X, it's just on my Macbook that it does not work. So I tried to delete the IDS:<> line from the Keychain, but it did not help. Oct 13, 2015 8:47 AM in response to astfgl, Oct 13, 2015 10:34 AM in response to Eric Root. The first thing you should do is check to make sure you are signed in to your Apple ID and that FaceTime is enabled in the settings of your Mac. -Check your network connection. All postings and use of the content on this site are subject to the. Simply turn your iPhone off and then back on again. Deleting the IDS Auth Token and deleting a bunch of iMessage certificates from my keychain seemed to fix the problem for me. Yes. I would open the About this Mac pane from the Apple Icon Menu first and check the panel shows the Serial Number. 3. An error occurred during authentication 02-12-2020 05:27 AM This morning multiple users were getting this authentication issue: "An error occurred during authentication". Without an internet connection, iMessage will not be able to send or receive messages. This can generally be found by visiting your carriers website or speaking to customer service. I have a Macbook Air and an iPod and they are both using the same apple ID. If you are still unable to send messages, it could be due to a problem with your Apple ID. I'm not sure if you're having the same problem as we had, but we got the same message on all our non-ios devices. Open Settings > [Your name], ensure your Apple ID is filled in correctly, and make sure iCloud and iMessage are toggled on. This will show what is running on your computer. There are a number of possible reasons why iMessage might not be updating on your Mac. Method 3. (even if they are going to you will have to prove you are you). Make sure that your devices are set up as follows: Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch, iMessage - Error Occurred During Authentication, User profile for user: This will reset some of the system settings on your Mac, which can sometimes fix issues like this. If your phone number isnt checked, then tap it and toggle iMessage on. But when prompted for my iCloud username and password, and after a long timeout period, I get an "Authentication Error." The potential fix The fix involves getting Apple's servers to re-initialize your Mac hardware to be allowed to access your iCloud services. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Nothing else had to that point. Slide to power off your iPhone. To do this, go to Settings > Messages > Send & Receive then tap your Apple ID at the top and select Sign Out. Restart your iPhone: This is the first thing you should try when you are having any kind of issue with your iPhone. Step 5: Restart the iOS device. Support Communities / Mac OS & System Software / OS X El Capitan Looks like no one's replied in a while. If you are getting an authentication error when trying to connect to a Wi-Fi network on your iPhone, there are a few things you can try to fix the problem. Are you running any anti - virus programs? any proposed solutions on the community forums. Now, every time I try to sign back in on both devices, it says 'An error occurred during authentication.'. iMessage: "An error occurred during authentication", User profile for user: Turn Off iMessage and Restart the Device In the Settings app, go to Messages. Waiting is Wise After you have activated iMessage on the iPhone, wait for a few minutes before using it. apple. Unclutter - adds like an extra menu bar where you can store things, take quick notes etc. any proposed solutions on the community forums. To check for software updates, you can go to the App Store in your Applications folder and look for available updates. My Apple identity worked everywhere else, like on my iPhone and iPad. Additionally, if youre using an email address for iMessage, check to make sure it is checked. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-4','ezslot_1',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');-Restart your Mac. Your email address will not be published. 10. For some reason my Macbook Pro (2019 with Touch Bar) signed me out of iMessage and FaceTime. Select your external drive and hit the Erase option. What "error" this could be? Each device you have registered with iMessages has it's own Login. After several other unhelpful manipulations, he made me reinitialize the NVRAM (or PRAM) by holding Alt++P+R during restart, and that worked. I too had authentication error, and I chatted with a lovely rep on line. It just got fixed. Within the Preferences menu, there is an Accounts tab. Restart Open a Finder window, browse to the location where you downloaded iMessageDebug and run it. In this case, you may need to contact your provider to see if they can help improve or resolve the issue. Bama350Z, User profile for user: If that doesnt work, you can try resetting the app by deleting the app preferences file. Step 3: Make sure your iPhone is connected to any of the Wi-Fi signals available. ask a new question. any proposed solutions on the community forums. MacBook Air, Thanks - this is the one that worked for me. Clicking on "Messages" and turning off "iMessage" Go back to the main settings and click on "Facetime". -There could be a problem with the Message app on your Mac. When trying to remove power app share point connector and re-add, I get the same error. To do that if you have an iPhone 8 or an earlier model, press and hold the Top or Side button until you see the Slide to Power Off slider. Step 4: If it is not able to connect to a Wi-Fi signal, you can turn on the mobile data to access the internet. A forum where Apple customers help each other with their products. provided; every potential issue may involve several factors not detailed in the conversations If it doesnt, click on it and then select Use your Apple ID for iMessage. At this factor, mistakes . After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Next, make sure your Apple ID is correctly signed in. Select your iMessage account and click Sign Out, if necessary Try to sign in again with the same Apple ID you just used to sign in to your Apple ID account Again, on your MacBook, open FaceTime > Preferences > Settings Select Sign Out, if needed Sign in again with that same Apple ID you just used to sign in to your Apple ID account Reset NVRAM -Check with your carrier to make sure that iMessage is set up correctly on your account. If the app opens and you can see yourself in the camera preview, then your webcam is working and the issue is likely with FaceTime itself. Do the same on your iPad or iPod touch. -Sign out of iMessage and then sign back in. Can you see text message history on Verizon. 1-800-MY-APPLE, or, Sales and What should I put on the floor of my tent? New within the last 2 weeks, Jan 24, 2018 10:31 AM in response to crsoch. Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Please use copy and paste as screen shots can be hard to read. Update to the latest version of iOS: Go to Settings > General > Software Update and make sure youre running the latest version of iOS. After its turned off, press and hold the power button again until you see the Apple logo. Once you have done this, restart your phone and then you can re-register with your new phone number. It did this to all the people that were registered with iMessage and even on group chats! Enter your phone number in the appropriate field and then click on the Send & Receive button. Try to activate iMessage again. Even then they might not reset your Apple ID on the server for that particular Mac. Generally, this issue is caused by either an issue with the users Apple ID, poor network connection, or server-side errors. Re-enable both of them after restarting the phone. Thanks either way , Jan 24, 2017 4:05 AM in response to Ralph-Johns-UK. You will need to click on the OS X version number line twice. So this is what I did. Restart your device: iPhone iPad iPod touch Turn iMessage and FaceTime back on. Check that you are connected to a Wi-Fi or cellular network and have a good signal. Dominic Carmichael 2021-10-05 14:20:56. I am currently running mac 10.13 on VMware workstation 14 pro. Looks like no ones replied in a while. 2. It will change to the Build Number (Another way to count the OS version) and then to the Serial Number. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Go to Messages > Preferences > Accounts, then select your iMessage account and click Sign Out. Fixing FaceTime Activation Errors Look at Apple's System Status Site. Method 5. Lastly, if you are still experiencing issues with iMessage verification, try deleting and reinstalling the app. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-2','ezslot_15',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');There can be several reasons why you are unable to activate FaceTime on your Mac. Check Apple's System Status page for any server issues impacting FaceTime. Another possible cause could be that your current provider does not have an internet connection strong enough to support iMessage. Tap Turn on Two-Factor Authentication. To check this, open the Message app on your Mac and go to Preferences > Accounts. Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Additionally, the laptop I am running it on has a GTX 1050 with 2 GB of VRAM, I am also unable to take advantage of this in the guest operating system. Make sure that youre connected to the Internet, and then try sending a message again. I've went to the local iSpot (Apple reseller in Poland), but they said they can't do anything. There are a few potential fixes for this error: -Make sure that your Mac is running the latest version of macOS. Refunds. How do i get this message to stop appearing and regain access to iMessage via my Mac, which I once could do, but now I'm shut out from after the High Sierra update? So apple clients patiently look ahead to the one's times when they might be able to defloration the state-of-the-art updated OS and get admission to the interesting new features. 1-800-MY-APPLE, or, Sales and iChat. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Why does it keep saying an error occurred during iMessage activation? It is working for me as well. To start the conversation again, simply ask a new question. It turned out it wasn't the problem with the security - the guy did nothing on his side. 5. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'remodelormove_com-box-4','ezslot_2',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-4-0'); -Reset the NVRAM on your Mac. The program was created by Etresoft, a frequent contributor. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. iChat/Data/Library/Preferences/ folder and delete the com. If all else fails, Apple suggests contacting their customer service team directly, who may be able to help you resolve any further issues. Using a VPN? Oh yeah, forgot to add: same iMessage account works fine on a MacBook Air (Yosemite), and on iOS devices. Reset your iMessage settings: Go to Settings -> Messages and tap Reset iMessage Settings. If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. I followed Ralph's advice (Thank you!) Another way to activate iMessage on your Mac is to go to the System Preferences menu. If you are still having issues, you can try uninstalling and then reinstalling the FaceTime app. Go to Utilities and click Reinstall macOS. How do I get my iPhone to verify my phone number for iMessage? To start the conversation again, simply Had the first tech been the least bit familiar with the problem or had he listened to all the extremes we had gone to, the problem would have been solved immediately. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_19',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');First, ensure that your device is connected to a Wi-Fi or cellular network. No personal information is shown. Apple may provide or recommend responses as a possible solution based on the information Hit Turn Off iMessage. Concerning Google ID, that's right - jabber account functions well in iMessage. I have problem connecting the iMessage account on my iMac running El Capitain. Click the Generate New button as many times as you like until you have an SmUUID number that meets with your approval. On Mac, open Messages, then choose Messages > Preferences. If you are still having trouble, you may need to delve deeper into your devices settings. Apple users patiently expect for these times, when they would be able to install the new updated Bone and admission the exciting new features. Isolating an issue by using another user account. Once you've managed to get signed back in on both your MacBook Air and your iPhone, if you're still not seeing the same messages propagate on your MacBook Air, follow the steps outlined below to ensure that things are configured correctly. Step 4: In the search box, type Messages and from the result, delete all the files. provided; every potential issue may involve several factors not detailed in the conversations Tap your Apple ID at the top of the screen, then select Sign Out. To start the conversation again, simply =D Edit [your image name].vmx in a text editor Add your serial. Hello Neija, Greetings! Another possibility is that your Mac does not have the hardware necessary to use FaceTime. Slide it to the right, turning off the phone. I googled for help and majority of the sites said to sign out, restart your device, then sign back in. iOS 11.2.1, Jan 4, 2018 3:24 PM in response to DaughterOfTheOneTrueKing, If you get an error when trying to activate iMessage or FaceTime. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0'); -If none of the above steps work, you may need to reinstall macOS. Fix 1: Enable iMessage for your device If iMessage has not been enabled in your device, you won't be able to activate iMessage and you'll see the error of "An error occurred during activation". Each device you have registered with iMessages has it's own Login. Tap Use your Apple ID for iMessage and enter your Apple ID and password. Isolating an issue by using another user account Safe Mode - About . First, check to see if your Macs webcam is working by opening up the Camera app. To start the conversation again, simply To do this, go to the ~/Library/Containers/com. Apple may provide or recommend responses as a possible solution based on the information 7. What a weakness in Apple's systems, I'd say. This site contains user submitted content, comments and opinions and is for informational purposes Make sure your phone is running the latest version of iOS. Tap Continue. Dropzone - makes it fast to move files, launch apps from the menu bar. If your iMessage is not verifying, there are several things you can do to try and solve the issue. Other points are useless (like check your internet connection or AppleID spelling :). Once youve signed out, sign back in using your Apple ID and password. Go to the App Store and check for updates. Tap your phone number and follow the instructions to sign in with your Apple ID and activate your number for iMessage and FaceTime. Click Apple ID. iMessage requires an Internet connection to work properly. Oct 15, 2015 12:45 PM in response to astfgl. If you're using. Tap your Apple ID > Password & Security. 4. Every other similar issue gave no solution. Then select your drive name, APFS Format, and GUID Scheme before you hit the Erase button again. 2. If you have an iPhone, you can also activate iMessage on your Mac by sending an iMessage to your own phone number. Also try the Safe Mode. Once you have signed in, your iMessage account will be activated. Mar 24, 2016 12:44 PM in response to Bill Edwards, Apr 10, 2016 7:31 AM in response to Ralph-Johns-UK, Your way helped me out a lot man. 7:22 p.m. Wednesday; October 14, 2015, Oct 15, 2015 1:15 PM in response to astfgl. Turn off and restart iMessage and FaceTime Go to Settings > Messages and turn off iMessage. ask a new question. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-leaderboard-2','ezslot_17',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); If there is an issue with the network connection, the user should check to make sure their connection is stable and secure. After entering all the necessary information, you will be required to answer a few security questions for verification purposes. provided; every potential issue may involve several factors not detailed in the conversations Enter your Apple ID and password in the appropriate fields and then click on the Sign In button. ask a new question. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Restart iMessage An Error Occurred During Authentication Switching off and restarting your iMessage would possibly remedy the iMessage authentication error. Bind Devices: Access to AOMEI Cyber Backup web client, navigate to Source Device > VMware > + Add VMware Device to Add vCenter or Standalone ESXi host. any proposed solutions on the community forums. One switch - gives you a bunch of switched on the menu bar that control various settings. In any case, it is best to contact your current provider to confirm if there are any issues on their end and seek their assistance in resolving the issue. Looks like no ones replied in a while. It just came up with that little exclamation mark in the red circle. About the serial number, I believe your instruction is outdated: in El Capitain and Yosemite (at least) the serial number is always shown when you open About this Mac, on the last line (see pic), and only build number appears when I click on the version line (no matter how many times). Why is my Apple ID not working for iMessage? To activate your Apple ID, you will need to go to the Apple ID website located at https://appleid. Sign out of and back into your Apple ID. Sammie29s, call Refunds. Go to Settings > General > Date & Time and make sure that your time zone is set correctly. Why is my iMessage not working after switching providers? Click on the Accounts tab and then select the iMessage option from the list of account types. If the issue still persists, try temporarily disabling any firewalls or security settings that could be blocking iMessage. At this point, as you're not able to sign into iMessage on either system, see the two articles linked below for steps to help get you successfully signed in. 2. I guess I'll have to contact the support Oct 14, 2015 11:22 AM in response to astfgl. only. If a Sign In to iMessage message appears, click on it. Paste that in a new reply. To check and update your device, open the Settings app and navigate to General > Software Update. omissions and conduct of any third parties in connection with or related to your use of the site. Then tap Add Another Email if you have more than one Apple ID. Waiting is Wise. I hadn't needed to boot into safe mode since Yosemite so was rusty regarding what happens exactly. To do this, go to Settings > Messages > Send & Receive and tap on your iMessage account. Make sure that your iMessage account is set up correctly. -Reset the SMC on your Mac. Looks like no ones replied in a while. Refunds. If you are confident that your network connection and Apple ID are correct, the next step is to check the settings on your device. Use Airplane Mode activation. If you're using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone. You can also reset the iMessages settings by going to Settings > Messages > Reset and choosing either Reset all settings or Reset iMessages. Method 4. But while tinkering around trying to make it work today, I started running into the error "An error occurred during authentication". Sign in and out of Apple ID. Follow the steps below to enable iMessage: Open the Settings app in your iOS device. For example, the iPhone may be having difficulty connecting to Apples servers or the settings may not be configured correctly. This comment may belong elsewhere in the forums at this late date but when I had this same problem in Sierra, this discussion thread was the only one that continually popped up in my searches. Apple may provide or recommend responses as a possible solution based on the information How do I use my number for iMessage instead of email? to the letter without success, then called Apple and followed the chain to Level 2 support where the first thing we tried, booting into safe mode (depressed shift key during restart) solved the problem. 20+ Fun Productivity Apps For Mac. plist file. The first reason could be that you have an outdated version of iOS and need to update it. Click Accounts, then select your iMessage account. Its also possible that iMessage is simply having a temporary problem. Reset your network settings: Go to Settings -> General -> Reset and tap Reset Network Settings. 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